Privacy policy

Bonjour London Ltd

Last Updated: 19 March 2024

Effective Date: 19 March 2024

Bonjour London Ltd ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information collected from customers, including individuals associated with schools in the UK.

1. Information We Collect:

We may collect the following types of personal information from schools in the UK and sometimes overseas:

- Contact Information of staff: Including names, email addresses, phone numbers, and mailing addresses.

- School Information: Such as the name and location of the school.

- Photographs and Videos: Captured during our visits to the school premises.

2. How We Use Personal Information:

We use the collected personal information for the following purposes:

- To fulfil our contractual obligations with the school.

- To communicate with the school regarding our services.

- To deliver photographs and videos to the school.

- To deliver edited podcast content to the school.

- To improve our services and offerings.

- To comply with legal obligations.

3. Data Storage and Security:

We store and process personal information in compliance with UK data protection laws. The following measures are implemented to ensure the security of personal information:

- Data Encryption: Personal information is encrypted during transmission and storage.

- Secure Storage: Personal information is stored securely on password-protected devices and/or encrypted storage systems.

- Access Control: Access to personal information is restricted to authorised personnel only.

- Data Retention: Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

After a school photoshoot is finished files are transferred onto a password-encrypted SSD (Samsung T7) and deleted from the in-camera media (SD cards and CF cards). Files are processed in Lightroom and Photoshop (locally, not using cloud servers) and then transferred to the client once complete. These complete files are delivered using Microsoft OneDrive cloud storage and then deleted once the school has confirmed receipt of them.

After a school videoshoot, whether shot in-person or online, the files are transferred onto a password-encrypted SSD (Samsung T7) and deleted from the in-camera media (SD cards and CF cards). Files are used in Final Cut Pro video editing software to create content for the school to use in their marketing. Review and delivery of completed files is through the media file-sharing service, Jumpshare, and then deleted once the school has confirmed receipt of them.

After a podcast recording, whether recorded in-person or online, the audio and/or video files are downloaded into Dropbox for online access to our UK-based editors to create podcast content. Once the edited content is ready for customer review it’s uploaded to ‘Captivate’, a UK-based specialist podcast distributor, to enable the customer to review it (for edit requests) prior to publishing for distribution onto Apple Podcasts and Spotify.

4. Sharing Personal Information:

We may share personal information with third parties in the following circumstances:

- Service Providers: We may engage third-party service providers (such as CRM providers) to assist us in delivering our services (such as email marketing), and they may have access to personal information solely for the purpose of providing these services.

- Legal Compliance: We may disclose personal information if required by law or in response to valid legal requests.

5. Your Rights:

Individuals associated with private schools in the UK have the following rights regarding their personal information:

- Access: You may request access to the personal information we hold about you.

- Correction: You may request corrections to any inaccuracies in your personal information.

- Deletion: You may request the deletion of your personal information under certain circumstances.

- Objection: You may object to the processing of your personal information in certain situations.

6. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at simon@thebonjouragency.com or by calling +44 (0)20 7858 2246.

7. Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

By using our services or providing personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Bonjour London Ltd is committed to protecting the privacy and security of personal information collected from schools in the UK.

WEBSITE PRIVACY POLICY

This privacy policy is for this website; www.bonjourschoolphotography.com and served by Wix on behalf of Bonjour London Ltd and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided at the foot of this page if you have any questions.

THE DPA & GDPR

This website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018.

USE OF COOKIES

This website uses cookies to better the user’s experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

WEBSITE VISITOR TRACKING

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

ADVERTS AND SPONSORED LINKS

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

DOWNLOADS & MEDIA FILES

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

CONTACT & COMMUNICATION WITH US

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

When completing a contact form on this website, your contact information will be recorded and retained in a customer management system (CMS), and kept securely online in accordance to the privacy policy of the CMS. Your details are not shared with any third parties who are not directly employed by Bonjour London Ltd without your consent.

EMAIL MAILING LIST & MARKETING MESSAGES

Email marketing messages sent after a visitor has supplied their contact information and consented to being contacted may contain tracking beacons / tracked clickable links or similar server technologies in order to track reader activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is: ConvertKit and you can read their privacy policy here: https://convertkit.com/privacy

EXTERNAL WEBSITE LINKS & THIRD PARTIES

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Bonjour London Ltd is a small business with a professional approach to business. This means that every measure is taken to protect our users privacy. Please call 020 7858 2246 or email simon@bonjouragency.com if you suspect your privacy has been breached.